Shipping and Delivery

What locations do you ship to?

Our shipping services have a truly global reach, allowing us to deliver orders to customers in virtually every corner of the world. No matter where you are located, we are delighted to offer free shipping on all orders.

How long does an order take to arrive once shipped?

The transit time for your order largely depends on your location. Here are the estimated shipping durations:

United States1-3 Weeks
Canada, Europe2-4 Weeks
Australia, New Zealand2-4 Weeks
Other2-5 Weeks

Please note that these estimates do not include our processing time of 6-8 days before shipment.

Will I receive a tracking number for my package?

Yes, absolutely. Once your order is shipped, you will receive a tracking number, enabling you to monitor its progress during transit. However, it’s important to understand that occasional delays may occur due to circumstances beyond our control, such as postal service disruptions or customs clearance processes. We kindly request your patience and understanding in such situations.

My Tracking Says “No Information Available At The Moment”.

For certain shipping carriers, it may take 2-5 business days for the tracking information to update in their systems. This temporary delay in updating the tracking details is normal and does not necessarily indicate an issue with your shipment.

What do I do if my order is lost in the mail?

Every order we ship is fully insured against loss or damage during transit. In the unlikely event that your order is held at customs, lost in transit, or returned to us for any reason, we’ve got you covered. While the postal service is out of our control once your package leaves our warehouse, we understand the frustration of lost or delayed orders. In such cases, we will send you a replacement order with priority shipping and full tracking, whenever possible. Please refer to our refund and return policy for more infor